10 Frequent Questions About the TriPollar Family (and Their Effective Answers)

The TriPollar family is an iconic line in the world of at-home radiofrequency devices. For those new to this innovative technology, here’s everything you need to know.

TriPollar belongs to Pollogen, an Israeli brand specializing in medical devices, which decided to apply its research to develop aesthetic at-home devices. Their devices are elegant, efficient, and based on science—always a great addition to your skincare routine.

Here are the 10 most common questions we receive:

1. Why does the orange light turn off when I move the device?
   When moving to a new area that hasn’t reached the optimal temperature, the light may turn off (or blue in Stop Vx2). It will reheat and turn on shortly.
   
   
2. How long should I treat each area?
   
   
• Face: Start on a small area in circles. Once the orange light turns on and the sound alert is heard, continue for a few moments, then expand the area. About 12 minutes for the face.
  
  
• Stop Vx2: Add 3 extra minutes per side due to currents.
  
  
• Body: Divide each section into 12x12cm zones; 5 minutes per zone.
  
  
3. What movements should I use?
   Slow circular movements, plus upward motions to aid lymphatic drainage.
   
   
4. Can facial TriPollar devices be combined with other technologies?
   Yes, you can combine them with LED light. Ideal order: TriPollar first, then LED mask.
   
   
5. How to combine Glo 910+ with TriPollar Pose Vx?
   Use Glo 910+ first (15-20 mins for the whole body), then Pose Vx. Split the routine over two days if necessary.
   
   
6. Difference between Stop Vx2 and Desire?
   Stop Vx2 combines multi-frequency RF with DMA; Desire only has multi-frequency RF. Both have turbo mode and thermal mapping algorithm.
   
   
7. What is the facial mapping algorithm?
   It optimizes the treatment by measuring skin temperature and adapting performance for uniform coverage.
   
   
8. TriPollar Envig Edge technology?
   Uses fractional RF to stimulate both epidermis and dermis, boosting collagen and cell renewal.
   
   
9. Can I use any cream with the device?
   No. Only use a conductive gel to ensure proper results and device safety.
   
   
10. Are TriPollar devices safe?
    Yes. RF is widely studied and tested in independent labs.
    
    

Cleaning: Use a cloth or wipe; occasionally lightly dampen with alcohol. Avoid water.

TriPollar devices bring firmness, luminosity, and smoother skin—exceptional results for home skincare.